This document sets out the Terms and Conditions (“Terms”) that shall apply to you (“You” or “Your” or “User”), as the user of the website www.nutritionshoppee.com (“Website”), and/or any related mobile application (collectively referred to as the “Platform”), which is owned and operated by Nutrition Shoppe, a unit of Nutrition Shoppe (“We”, “Us” or “Company”), a company incorporated under the Companies Act, 2013, having its registered office at PLOT NO. C54, Phase 3, Sector 58, Sahibzada Ajit Singh Nagar, Punjab 160055.

These Terms shall be read together with our Privacy Policy and Shipping Policy. By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the Platform.

1. Eligibility

By using this Platform, you confirm that you are at least 18 years of age or using the Platform under the supervision of a parent or legal guardian. You must have the legal capacity to enter into a binding contract.

2. User Account & Responsibilities

  • You may be required to register and create an account to access certain features.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to provide accurate, current, and complete information during the registration process and to update such information as needed.

3. Use of the Platform

You agree not to:

  • Use the Platform for any unlawful or fraudulent purpose.

  • Interfere with or disrupt the security or operation of the Platform.

  • Upload or transmit viruses or other harmful code.

  • Copy, reproduce, or distribute any part of the Platform without written permission.

4. Product Information and Pricing

  • All product descriptions, images, and prices are subject to change without notice.

  • We strive to ensure all information is accurate, but errors may occur. We reserve the right to correct any inaccuracies.

  • Prices listed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

5. Order Acceptance & Cancellation

  • We reserve the right to refuse or cancel any order for any reason, including stock unavailability, pricing errors, or suspected fraud.

  • Once an order is confirmed, cancellation is not guaranteed and may depend on order status.

6. Shipping & Delivery

Please refer to our Shipping Policy for details on shipping methods, charges, and timelines.

7. Returns & Refunds

For information on returns, replacements, or refunds, please refer to our Return & Refund Policy.

8. Intellectual Property

All content, including logos, text, images, graphics, and software, is the property of Nutrition Shoppe or its licensors and protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the content, policies, or practices of such sites. Accessing them is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising out of your use or inability to use the Platform or products purchased through it.

11. Indemnification

You agree to indemnify and hold harmless Nutrition Shoppe, its affiliates, and employees from any claim, demand, or damage resulting from your use of the Platform or your violation of these Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Punjab.

13. Modifications

We reserve the right to change or modify these Terms at any time without prior notice. Any changes will be effective upon posting on the Platform. Continued use of the Platform constitutes your acceptance of the revised Terms.