This document sets out the Privacy Policy that shall apply to you (“You” or “Your” or “User”), as the user of the website www.nutritionshoppee.com (“Website”), and/or any related mobile application (collectively referred to as the “Platform”), which is owned and operated by Nutrition Shoppe, a unit of Nutrition Shoppe (“We”, “Us” or “Company”), a company incorporated under the provisions of the Companies Act, 2013, having its registered office at PLOT NO. C54, Phase 3, Sector 58, Sahibzada Ajit Singh Nagar, Punjab 160055.
This Privacy Policy, as may be amended from time to time, is to be read together with the Terms of Use and Shipping Policy as available on the Website.
INFORMATION WE COLLECT
We collect the following types of information when you access or use our Platform:
Personal Information:
Includes your name, contact number, email address, delivery address, and other identifying information provided voluntarily at the time of registration or checkout.Payment Information:
We may collect limited payment details such as your UPI ID, card type (debit/credit), and transaction details through our payment gateway partners. We do not store card details or CVV.Browsing Information:
Includes your IP address, device details, browser type, and usage patterns (such as the pages viewed, clicks, and time spent) to help us enhance user experience.Communication Data:
If you contact us via email, chat, or social media, we may store that correspondence for future reference and service quality improvement.
HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
To process orders and manage deliveries
To communicate order updates, offers, or service-related notices
To personalize your shopping experience
To improve our Platform functionality and customer service
To comply with legal obligations or requests from regulatory authorities
SHARING OF INFORMATION
We do not sell or rent your personal information to third parties. However, we may share information with:
Service providers (e.g., payment gateways, delivery partners, hosting services) for order fulfillment and platform operations.
Government authorities or law enforcement, if required under applicable law or regulation.
All partners are contractually bound to safeguard your data.
DATA SECURITY
We adopt industry-standard security measures, including HTTPS, encryption, and secure servers, to protect your personal data. While we strive to protect your data, no method of transmission over the Internet is 100% secure.
YOUR RIGHTS
You may:
Access, update, or correct your personal data from your account dashboard.
Request deletion of your account and associated data by contacting us at support@nutritionshoppee.com.
Opt-out of non-essential promotional communications via the “unsubscribe” option in emails.
COOKIES & TRACKING
We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver targeted promotions. You may choose to disable cookies via your browser settings, but some features of the Platform may be affected.
CHILDREN’S PRIVACY
Our Platform is intended for users above the age of 18. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.
CHANGES TO THIS POLICY
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Continued use of the Platform after such changes will constitute your consent to the updated policy.
CONTACT US
If you have any questions or concerns regarding this Privacy Policy, please contact:
Nutrition Shoppe
Email: support@nutritionshoppee.com
Address: PLOT NO. C54, Phase 3, Sector 58, Sahibzada Ajit Singh Nagar, Punjab 160055